Privacy Policy - Maxider Limited
Last updated: 2025-11-29
1. Introduction
Maxider Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Policy describes how we collect, use, store, and disclose your information when you visit or interact with our website (the “Site”), or use our services. By using the Site you consent to the practices described below.
2. Data Controller Identity and Contact
Maxider Limited is the data controller responsible for your personal data processed through this Site. For questions, concerns, or to exercise your rights under applicable law (including the Data Protection Act, 2019), contact us at: info@maxider.ke
3. What Data We Collect
We may collect the following data from you:
• Personal information you provide directly: name, email address, phone number, postal or physical address (if given), or other contact details (e.g. via contact forms, service requests, emails).
• Usage and technical data (automatically collected): IP address, browser type, device type, access times, referring URLs and pages visited. These help us operate, maintain, and analyze Site usage to improve service quality and performance.
• Cookie and tracking-related data: when you consent or interact with Site features, we may store cookies (or similar technologies) to manage your session, remember preferences, or enable functionality — as detailed below.
We do not automatically collect sensitive personal data (e.g. race, religion, health) unless you voluntarily provide it, and only then with your explicit consent.
4. How We Use Your Data
We use collected data for the following purposes:
• To provide and manage the services or information you request (e.g. responding to contact forms, service inquiries).
• To communicate with you about our services, updates, or relevant offers — only if you have consented or engaged our services.
• To analyze and improve the Site and its services, including usage patterns, performance, and stability.
• To comply with legal obligations, enforce our Terms of Use, or protect the safety, rights, or property of Maxider Limited, its clients or Site visitors.
We do not sell, rent, or lease your personal data to third parties. We may share data with trusted service providers or partners (e.g. for hosting, analytics, delivery, or support), but only for purposes compatible with this Policy; those third parties are contractually required to keep data confidential and secure.
5. Cookies and Similar Technologies
Our Site uses cookies (small text files stored in your browser) or similar technologies to:
• Recognize you on return visits, remember preferences, and simplify use of interactive features (e.g., contact forms).
• Collect usage data for analytics, performance, and improvement of our services.
You may configure your browser to decline cookies or notify you when cookies are set — but this may limit use of some Site features or degrade your experience.
6. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes for which it was collected (e.g. processing a request, supporting a service), or as required by applicable law. Once data is no longer needed, we delete or anonymize it securely.
7. Data Security Measures
We implement appropriate technical and organizational measures — such as secure servers, access controls, and encryption (where relevant) — to protect your personal data against unauthorized access, loss, or disclosure.
8. Disclosure of Data
We may disclose your personal data without your explicit consent only when legally required (e.g. court orders, legal obligation), or in good faith when necessary to:
• Protect the rights, property or safety of Maxider Limited, our clients, or users.
• Enforce our Terms of Use or prevent misuse of the Site or services.
9. Your Rights (Under Kenyan Data-Protection Law)
Under the Data Protection Act, 2019, you have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent where consent is the basis of processing.
• Object to processing for direct-marketing purposes (if applicable).
• Request portability of your personal data when technically feasible.
To exercise these rights, contact us at info@maxider.ke. We will respond within a reasonable timeframe.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to check this page regularly. Continued use of the Site after such changes constitutes acceptance of the updated Policy.
11. Applicable Law and Compliance
This Policy and any personal data processing by Maxider Limited comply with the Data Protection Act, 2019 (Kenya) and related regulations, ensuring lawful, fair and transparent handling of personal data.